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Return Policy

We hope you love your purchase. If you would like to make a return or exchange, you can do so here. We accept returns within 14 days of receiving the item, returns sent outside of this window will not be processed. Return orders must be shipped back within 14 days to be accepted. We accept merchandise that is unworn, unwashed with the original tags attached and all hygienic liners intact for a full refund, excluding shipping fees.

If you receive an item that is damaged, please contact customer care within 48 hours.

SALE styles can be EXCHANGED ONLY for another size, style or store credit.

FINAL SALE items cannot be returned or exchanged.

We do not offer price adjustments.

Start a Return

Domestic Returns:

Initiate a return here and follow the step-by-step instructions to complete your return or exchange. Returns are credited back to the original form of payment and a flat fee of $10 will be deducted from your return to cover return shipping costs.

International Returns:

All international returns are at the expense of the customer. Please ensure your package is insured, prepaid, and has a tracking number. Any duties and taxes paid at purchase or during the return process are non-refundable. 

Send all returns to:

525 Seventh Ave
Suite 1911
New York, NY 10018

Returns and Exchange Requirement

WATSKIN reserves the right to refuse a refund if items have been worn, soiled, laundered or altered in any way. If you wish to exchange the item for another size, style or color, you must do so within 14 days of receiving the item. Shipping charges are non-refundable.

International orders are not eligible for exchanges at this time.

Refund Processing Time

It may take up to 14 days to process a return from the time your items are delivered back to our warehouse. Once processed, your return will show up between 7-14 business days depending on your bank.

Lost or Stolen Merchandise

Please note, WATSKIN is not liable for lost, stolen, damaged, or held packages once they have shipped. If your order has been lost, stolen, damaged, or held we recommend filling a claim with the carrier directly. If you need further assistance, please contact customer care.


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