We hope you love your purchase. However, our customer care team is happy to help you make a return. We accept returns within 10 days of receiving the item, returns sent outside of this window will not be processed. Return orders must be shipped back within 10 days to be accepted. We accept merchandise that is unworn, unwashed with the original tags attached for a full refund, excluding shipping fees.
If you receive an item that is damaged please contact customer care within 48 hours
. Final sale
items cannot be returned.
Start a Return
Initiate a return by contacting customer care
. Please add "Return Request" in the subject line and we will send you a return shipping label if the return qualifies. Returns are credited back to the original form of payment and a flat fee of $5 will be deducted from your return to cover return shipping costs.
Returns and Exchange Requirement
WATSKIN reserves the right to refuse a refund if items have been worn, soiled, laundered or altered in any way. If you wish to exchange the item for another size, style or color you must return the item and place a new order. Shipping charges are non-refundable.
Refund Processing Time
It may take up to 14 days to process a return from the time your items are delivered back to our warehouse. Once processed your return will show up between 7-14 business days depending on your bank.
Lost or Stolen Merchandise
Please note, WATKSIN is not liable for lost, stolen, damaged, or held packages once they have shipped. If your order has been lost, stolen, damaged, or held we recommend filling a claim with the carrier directly. If you need further assistance please contact customer care